The chandelier is perfect. Thanks Pete and Bridget and big thanks to Chris! Chris is so professional, conscientious, and patient. This process and my business with you guys has been perfect! Finding good help is SO hard, and I've found great heroes!
(From Yelp)I recently used Home Hero to do a few projects that needed a professional. There was good communication between Pete and his administrative staff and I while getting the details and scheduling setup. All my questions were answered clearly and in a timely manner. The day of the job both Pete and the contractor arrived a few minutes early to review what would be done and after a quick supply run the job was underway. I was pleased with the outcome and appreciated that both Pete and Luis my contractor really aimed to make sure I was satisfied with the work that was done. Dealing with Home Hero was a breathe of fresh air compared to a lot of other businesses in the same field. I would highly recommend to others and use them again in the future.
(From Yelp)I have nothing but good things to say about our experience with The Home Hero! The owner, Pete, came out to provide a free estimate & Jeff was the handyman assigned to perform the various repairs I needed done in my home (weather stripping on front door, kitchen faucet replacement, mounting difficult baby gate into the wall, etc.) Both Pete and Jeff were prompt, thorough, helpful, and above all, so pleasant to work with! They came when they said they would, moved whatever was in their way on their own -- and put everything back where they found it -- and did everything I needed done in the allotted time (3.5 hours) so I wouldn't have to pay extra! They could have easily extended the project (my sink faucet replacement ended up being more complicated than originally expected), but they worked efficiently in order to get it done just under the wire. And while Jeff was waiting for Pete to bring over additional tools, he spent the "down time" doing a couple other odd jobs around the house that I hadn't originally thought of! And the whole time, I was barely even aware they were in my house.
Another great thing is that if they don't handle the work you need done, they will be honest about it and provide you a referral for a specialist they trust.
Everyone I spoke to or dealt with from The Home Hero was so courteous, helpful and trustworthy -- and they just make your life easier. I will definitely be calling on them for anything we may need done in the future!! If you need a handyman, call The Home Hero -- you won't be disappointed! Thanks for everything, guys!
(From PennsyMoms List Serve)Peter at the Home Hero was so great!! He was informative and a great listener - nothing over the top, but he saw things that I would have never thought of before his consultation.
(From Angie's List)From the moment Pete arrived to provide an estimate, I knew I wanted to use The Home Hero. He was professional, friendly and helpful.
When Jeff arrived to complete the work, I knew I made the right decision. He finished the closet work quickly, and asked for my opinion/confirmation throughout the process. I really appreciated his collaboration, instead of just making assumptions. While he was working on the w/d hookup, he realized the drain pipe was not connected to the drain hose- a huge problem. He promptly ran to Home Depot to get the appropriate materials and fixed the problem. Talk about a total lifesaver! I am thrilled that I know I can use THH team for any future project that is just too big for me to do myself!
Overall APrice AQuality AResponsiveness APunctuality BProfessionalism A
(From Yelp)Where do I start? I have had a series of "visions" since I bought my home seven years ago and while some became reality shortly after settlement, many remained just that, a vision. After sporadic phone calls and meetings with various contractors over the years I just never got a good vibe.
but then......FINALLY....... I found Home Hero. Completely different experience.
Pete and Jeff are fantastic. Why? Where do I start? They are patient, dependable, extremely courteous, efficient, neat, great sense of humor, do amazing work, flexible with my ideas, accommodating, trustworthy, clear and fair invoicing practices. I can't say enough good things about them and I am already starting my next to do list. Thanks Jeff and Pete!
(From Yelp)I used the Home Hero for a day's worth of IKEA assembly. Got the 7-hour package (I basically furnished my entire 1-BR apartment and am too incompetent to put stuff together). Nino was my assigned handyman - he was prompt and helpful, and very careful to remove all the boxes and cardboard when he finished. The owner, Pete stopped by too to make sure that everything was going as planned - customer service is definitely their priority. They all seemed to have a good understanding of which parts did what. Impressively, Nino also did eight hours' worth of work without eating nor peeing - definitely superhero levels of impressive (or I hope their health insurance covers UTIs, haha).
Would definitely recommend!
Thanks so much for the help today, I really appreciated it! The gent you sent out was really professional and courteous. He went above and beyond and I am really happy with the work he did.
(From Yelp)The Home Hero did a complete remodel of my bathroom for me, and they did a fabulous job. Pete was great about communicating with me both before and during the project, and predicted how long it would take with complete accuracy. Rich and Jeff, the guys who did the work, did an excellent job, and were very pleasant to have around the house. They managed to work in a very tight space, and to deal perfectly with all the quirks of my old row house. I'm thrilled with my new bathroom, and with how easy The Home Hero made the whole process.
(From Yelp)Awesome - customer service. Prompt, professional and personable! Pete and Bridgette at The Home Hero make a great team. Bridgette does great scheduling and Pete is super fast and accurate with his diagnosis. Would not hesitate to recommend them or use them again in a heartbeat.
(From Yelp)This is a business I really do trust. Pete and his staff are friendly, helpful, and punctual. I've used The Home Hero for a few odd jobs already and they are always such a pleasure to work with.
But what really sets them apart is that if for some reason they cannot help you with something, they have no problem helping you find someone who can. I called recently and Pete was more than willing to suggest a window business to me and even told me to call back if I need any other references. Amazing!
(From Angie's List)Member Comments: This is the company that I would recommend. I thought their prices were reasonable. I like that he was approachable, communicative and was always available to talk. He did return messages and called very promptly. He provides excellent customer service.
Overall - APrice - BQuality - AResponsiveness - APunctuality - AProfessionalism - A
A huge thank you to you for making sure that everything was done well and efficiently. I was so worried when I arrived in Philly a month ago not knowing anyone but you have been wonderful to work with. You took all the worry out of the whole process.
(From Yelp)Home Hero is Faaaaaan-freaking-tastic!!!!!
OK so I had another contractor do some work in my house & majorly C#cked it up. That same contractor wanted to charge me hundreds more to fix HIS mistakes - are you kidding me....
So I did what I should have done in the first place checked Yelp, I always trust yelp and lessoned learned.
I got the half day handy man package with Home Hero and I have to say sheeez the guy that came out Chris was amazing...... fixed the mess the previous contractor made & did a waaaaaaay better job, he then put together a basketball hoop for my 7 year old son in my backyard & also did an amazing job installing a swinging chair that hangs from the ceiling for my son.
There were absolutely NO corners cut with Home Hero and it seemed like no job was too big or too small for Home Hero. If I ever need work around the house again I WILL be calling home hero again, even the office staff were friendly and helpful over the phone and unlike other contractors they didnt expect all the money upfront. I paid half when I booked & half upon completion.....
All other contractors need to take a lesson from Home Hero - YOU GUYS ROCK!!!
(From Yelp)Happy with 'Home Hero?! No, ecstatic is more like it. I had a long, long list of needed repairs (from carpentry to wall board repair to replacing batteries in smoke detectors on my 16 foot high ceilings). My hero came on time, did everything to my satisfaction and couldn't have been nicer. Thank you Home Hero.
(From Yelp)I have used The Home Hero services for a childproofing and house projects over the last two years. I could not be happier with the quality of their work! I highly recommend The Home Hero.
(From Yelp)We called The Home Hero when we had a problem with a leak coming from our tub on the second floor of our house. They were really great. Pete Rose, the owner, called us back fast and sent one of his guys to look at it. He was awesome - he got into a crawlspace to look around, and then opened up part of the ceiling to get a better look. He was able to diagnose the problem pretty quick. They were able to work around our schedule, and during the holiday season. We really appreciate everything they did, and if we ever need work done around the house again, we'll give them a call. Their prices were very reasonable and well worth it.
(From Yelp)Got the four hour handyman package. Even though I had a small job (taking down curtains, hanging new ones, building an Ikea bed and hanging some picture frames), they really took the time to make me feel like an important customer. The work was very high quality and both Pete the owner and Jeff who actually did everything were awesome. These guys are the best you can get, and the prices are pretty darn nice too! If you need a handyman/contractor in Philly, Home Hero is the place to go!
(From Yelp)I got the half day handyman package to buy a bathroom fan, install it, and touch up my leaky tub. They completed all within the two hours with time to spare and they were the easiest people to work with. I was in D.C. the whole time and I did not have a problem with anything. Quick, efficient, and they do a great job. I highly recommend. Thanks Home Hero
I cannot begin to say what a great job Jeff did!Every repair was done to my complete satisfaction.I am beyond impressed with Home Hero....Thank you for putting my house back in order.Happy Holidays!
Thank you for your and Jeff's great work. You are a really excellentlistener and your suggestions were right on for us. We are so pleasedwith your work and happy to serve as a reference if it would ever be of help.
(From PennsyMoms List Serve)
Hey Moms! So I wanted to post about my recent experience with Peter Rose, 'The Home Hero', who was one of the recommendations I was given from mom's on this group list serve when I was in need of someone to help me with baby proofing my home. Not sure about all of you, but working full-time, leaves me with minimal resources left to conquer the idea of baby proofing the home...the idea of needing to do this was completely overwhelming to me! Basically Peter took care of EVERYTHING from creative ways to baby proof impossible things in the house, to purchasing these items, as well as taking my anxiety away and making myself, my husband, and Isabella laugh in the process! He also did way more than just baby proofing. We had so many things that we had wanted to take care of in the house but 'just never got around to it' such as mounting a flat screen, building shelves, basement issues, rewiring things, etc. Also, I cannot speak enough to, and I am sure you all can understand, to be able to go to work and trust the person you are leaving in your home! Priceless! Needless to say this overwhelming task was made super easy by using Peter. He was dependable, reliable, always on-time and fun! And Yes...This is a real person! HA!
I always like to share treasures that I find because they are so hard to come by! Take care everyone and have a great weekend! Lisa
We have been using The Home Hero for over a year. Pete and Hugh have creatively resolved many of our "problems." We are always so pleased with their work, but if by chance we weren't, Pete would make sure it was fixed immediately. The business is so professional and fair and it's just so great to have a local, young family helping out other local, young families. He understands our needs so well. Thanks!
(From Service Magic)"Showed up on time. Good follow up and communication. completed the work as requested. reasonable rates."
Barrie s.(Philadelphia, PA)
(From Service Magic)"I found Pete extremely friendly and responsive. I really appreciated his follow up and focus on my satisfaction."
Doug F.(Morrisville, PA)
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